The following terms and conditions ("Terms of Service") govern your use of the Donut Chat website and any services contained within this website ("Site"). By using the Site or downloading/uploading any materials from/to this Site, you agree to these Terms of Service. In addition, you agree to the applicable Supplemental Terms that govern the use of any specific services contained within this Site.

Account Terms

  1. You must be 13 years or older to use this Service.
  2. You must be a human. Accounts registered by “bots” or other automated methods are not permitted.
  3. You must provide your legal first & last name, a valid email address, and any other information requested in order to complete the signup process.
  4. You must not misrepresent yourself or take on the identity of someone else while using this service.
  5. You are responsible for maintaining the security of your account and password.
  6. You are responsible for all content (text, images, documents, etc.) posted and activity that occurs under your chat site. Whether it's by you or others.
  7. You may not use the Service for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

Payment & Refund Terms

  1. A valid credit card is required for paid accounts. Free accounts are not required to provide a credit card number.
  2. The Service is billed in advance on a monthly basis and is non-refundable. Any money back guarantee applies only on the first month and new customers.
  3. All credit card transactions are processed by a third-party payment processor, We are not responsible for any transactions and your credit card details. Please refer to the privacy policy of for details.

Upgrading, Downgrading & Cancellation Terms

  1. For any upgrade or downgrade in plan level, your credit card that you provided will be charged at the new rate and a partial refund will be given on any remaining amount of the previous plan.
  2. You are solely responsible for upgrading, downgrading or cancelling your account.


Any questions about these terms should be addressed through the contact page.