Starter Lite Basic Pro Premium
FREE $12 / month $24 / month $49 / month $99 / month
Number of rooms allowed across your account
2 5 10 Unlimited Unlimited
Concurrent chatters across all your rooms
5 20 50 100 250
Enhanced security includes SSL 128-bit encryption
Standard Standard Standard Enhanced Enhanced
Storage space available for sharing and uploading files
10 MB 100 MB 1 GB 3 GB 10 GB
Media Sharing
Share Flickr, Youtube, Vimeo and Metacafe videos in chat
Social Networks
People can sign in using Facebook, Twitter or OpenID
iPhone Enabled
Fully customized for iPhone and iPod touch devices
Password Protection
Rooms can be password protected for private chatting
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Integrate the chat with third-party applications
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Custom Domains
Accessing the chat through custom domain names
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* If you need a customized plan for more than 250 chatters, please contact us.

Do I have to sign a long term contract?

Not at all. Donut Chat is a pay as you go service. You only pay for the month you use. If you cancel, you'll be billed for the current billing cycle and that's it. There are no long-term contracts.

Do I need a credit card to sign up for the free plan?

No. You do not need a credit card to signup for the free plan. You can use it for as long as you wish to. If you decide to upgrade to a higher plan later, it's just one click away.

Are there per-user fees?

No. There are no additional costs per-user. The above prices are all inclusive. For example, the Premium plan is $99/month for up to 250 chatters. That means you pay $99/month total no matter how many chatters you have as long as it's 250 or less.

Can I use a custom domain?

Yes, if your plan supports it. If you want to access your chat at or any other domain instead of, you can add a custom domain to your subscription.

What web browsers work with Donut Chat?

All modern web browsers. Internet Explorer 7 and higher, Firefox 3 and higher, Chrome 4, Safari 4 and Mobile Safari.

Can I upgrade or downgrade a plan at any time?

Yes. Every subscription has an option to upgrade, downgrade or cancel a plan at any time. Simply click on the "Subscription" menu on your control panel and you'll see your options.

Which forms of payment do you accept?

We accept Vista, Mastercard, American Express and all major credit cards. We do email a payment confirmation invoice each time you are billed.

Can I embed the chat into my website or blog?

Absolutely, Donut Chat beautifully embeds into your website or blog. Your visitors do not have to leave your website or blog to chat. The interface and user experience is designed

Can I integrate my existing site members?

Yes. We provide out of the box integration with popular applications, and it is very easy to write one for your custom application. With integration enabled, your existing site members do not have to sign in for the chat again.

Is Donut Chat secure?

Yes. Our product software and infrastructure is updated regularly with the latest security patches. And to further ensure security, our high-end plans have a SSL encrypted connection.

Any questions before you sign up?

Please contact us and we'll get right back to you.